Legal
Privacy Notice
The short version: we keep data collection minimal. No contact forms, no accounts, no analytics cookies, no advertising pixels, and no sale of personal data.
This notice explains how ("we", "us", "our") collects and uses personal data when you visit this website, contact us, ask about our services, or become a client. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
For personal data processed through this website and our direct client enquiries, we are the data controller.
2. What personal data we collect
We deliberately collect as little as possible. This website has no account system, no embedded contact form, and no tracking cookies.
- WhatsApp enquiry data. If you tap a WhatsApp button and choose to send a message, we receive the phone number, name, profile details visible through WhatsApp, and the content of your message.
- Email correspondence. If you email us, we receive your email address, name, business details if provided, and the content of your message.
- Client project data. If you become a client, we may process details needed to build and support your project, such as business name, contact details, brand assets, service information, website content, enquiry preferences, and billing information.
- Technical data. Our hosting provider automatically processes basic technical information, such as IP address, browser type, device information, pages requested, timestamps and error logs, to deliver the website securely and reliably.
We do not knowingly collect special category data through this website. Please avoid sending sensitive information unless it is necessary for your enquiry or project.
3. How we use your data and our lawful bases
| Purpose | Data used | Lawful basis under UK GDPR |
|---|---|---|
| Responding to enquiries and discussing services | WhatsApp and email enquiry data | Legitimate interests, or steps before entering into a contract where you ask about buying services |
| Preparing demos, quotes and project plans | Contact details, business details, service requirements and content you provide | Legitimate interests and steps before entering into a contract |
| Providing website, lead capture and support services to clients | Client project data and communication records | Performance of a contract |
| Keeping records for accounts, tax and legal compliance | Invoices, payment records and contract records | Legal obligation and legitimate interests |
| Maintaining website security and reliability | Technical and server log data | Legitimate interests |
| Following up on a quote, demo or enquiry | Contact and enquiry data | Legitimate interests. You can opt out at any time by replying "stop" or asking us not to contact you again |
We do not use your data for automated decision-making or profiling, and we do not sell personal data.
4. WhatsApp, email and other providers
Our contact buttons may open WhatsApp, which is operated by Meta Platforms. When you use WhatsApp, Meta acts independently for its own service and its own privacy terms apply. We receive only the message and details you choose to send to us through WhatsApp.
We use trusted providers to run the website and communicate with clients. These may include:
- Vercel Inc. for website hosting, content delivery and technical logs.
- Email and productivity providers for business email, file storage, project notes and client correspondence.
- Accounting or professional advisers where needed for tax, legal or business administration.
We only share personal data where needed to provide the service, run the business, meet legal obligations, or protect our rights.
5. International transfers
Some providers, including WhatsApp/Meta and hosting or email providers, may process data outside the UK. Where that happens, we rely on safeguards recognised under UK data protection law, such as UK adequacy regulations, the UK Extension to the EU-US Data Privacy Framework, the ICO's International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.
6. How long we keep data
- Enquiries that do not become clients: usually deleted within 12 months of the last meaningful contact, unless we need to keep a record for legal or business reasons.
- Client project records: kept while we provide services, then for up to 6 years where needed for contract, tax, accounting or legal purposes.
- WhatsApp and email messages: kept only for as long as needed for the enquiry, client relationship, records or dispute protection.
- Server logs: retained by our hosting provider for limited periods for security, debugging and reliability.
7. Your rights
Under UK GDPR, you may have the right to:
- Access a copy of personal data we hold about you;
- Correct inaccurate or incomplete data;
- Delete your data in certain circumstances;
- Restrict how we use your data in certain circumstances;
- Object to processing based on legitimate interests, including direct marketing;
- Portability where the right applies;
- Withdraw consent where we rely on consent.
To exercise your rights, email or message us on WhatsApp. We will respond without undue delay and normally within one month.
8. Data protection complaints
If you have a concern about how we use your data, contact us first at so we can investigate and respond. You also have the right to complain to the UK Information Commissioner's Office (ICO) through its website or by calling 0303 123 1113.
9. Security
This website is served over HTTPS. We limit access to business messages, files and project records to people who need them, use account security controls, and delete data we no longer need.
10. Children
Our services are aimed at businesses and adults. We do not knowingly collect personal data from anyone under 18 through this website.
11. Cookies
This website sets no analytics, advertising or tracking cookies. See our cookie policy for more detail.
12. Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last revised.